Answers to the most common questions about our services.
We provide remote support anywhere and on-site visits in Puerto Rico and the USA.
Most requests are triaged the same business day. Urgent issues are prioritized.
Remote support is available during extended hours. For after-hours emergencies, contact via WhatsApp.
Use the Contact or Helpdesk page to submit your request. We'll respond with next steps.
Yes. We handle most issues remotely and dispatch on-site when needed.
Yes. We support clients in Puerto Rico and the USA.
Yes. We assess coverage, interference, and equipment, then redesign placement and configuration for real-world usage.
Yes. We support clients in Puerto Rico and the USA.
Yes. We can perform on-site diagnostics and repairs when needed.
Yes. We compare options and recommend the best upgrade path based on budget and lifecycle.
Yes. Mobile and desktop apps let your team answer calls anywhere with internet.
Yes. We coordinate porting and cutover so the transition is smooth.
We run restore tests and document results so you know recovery works.
Yes. We plan upgrades and execute in phases to avoid downtime.
Yes. We prepare baselines, policies, and evidence for audits.
Yes. We provide simple, practical guidance and awareness sessions.
Yes. We implement SEO foundations, performance tuning, and analytics tagging.
Yes. We provide maintenance plans or handoff documentation for your team.
Yes. We connect APIs and data flows to keep your tools aligned.
Yes. We provide maintenance and iteration support.
Yes. We handle email, drives, and shared data with validation.
We plan staged cutovers and validate before switching users.
Yes. We source compatible terminals, printers, and peripherals.
Yes. We provide onboarding and workflow training.
Yes. We plan and execute data migrations with validation.
Yes. We configure access levels for each department.
Yes. We can model or refine files before printing.
Yes. We can scan or model parts for replication.
